Delivery Information

Currently all orders within the UK are being prepared and dispatched as normal. There are no known delays for delivery within the UK. International customers may experience some small delays. We kindly ask for your understanding and patience during this difficult time.

Update 01/04/2020: Some international destinations are now affected. Due to changes with Royal Mail, we are no longer able to post to a small selection of countries including Philippines, Taiwan, United Arab Emirates (UAE).

All orders are sent with tracked priority delivery. UK orders are sent by Royal Mail, while International orders are processed by Royal Mail or Hermes depending on your country.

Orders placed before 4pm Monday to Friday are processed and dispatched the same day.

UK Delivery
Delivery MethodDelivery TimescaleDelivery PriceEstimated Delivery Date
UK Tracked 482-3 business daysFREE (£1.99 for orders under £24.95)Tue 14th April - Wed 15th April
UK Tracked 241-2 business days£2.99Sat 11th April - Tue 14th April
International Delivery
Delivery MethodDelivery TimescaleDelivery PriceEstimated Delivery Date
Germany5-10 business days£0.49 (£1.99 for orders under £24.95)Fri 17th April - Thu 23rd April
Belgium, France, Netherlands5-10 business days£1.99Fri 17th April - Thu 23rd April
Austria, Ireland, Spain5-10 business days£2.99Fri 17th April - Thu 23rd April
Italy5-10 business days£3.99Fri 17th April - Thu 23rd April
Denmark5-10 business days£4.99Fri 17th April - Thu 23rd April
Rest of Europe5-10 business days£9.99Fri 17th April - Thu 23rd April
USA7-14 business days£6.99Mon 20th April - Tue 28th April
Canada, Israel, Russia7-14 business days£6.99Mon 20th April - Tue 28th April
Australia7-14 business days£9.99Mon 20th April - Tue 28th April
Rest of World7-14 business days£9.99Mon 20th April - Tue 28th April

We're aware that sometimes your items may go missing, which we have no control over. Mail companies wait 15 business days to declare a package lost, we will of course send you a replacement or refund if you haven’t received it after 15 business days for the UK and 28 business days for the EU and Rest of World.

Custom Charges
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be paid by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information. Note we cannot mark the package as a gift or change the item price on the customs label.